FAQ

What is the difference between Urban, Extreme, and Combo?

Urban Kits are intended for individuals and families that live in or around major cities. These kits come with a dynamo flashlight and cell phone charger, as well as a multi-tool.

Extreme Kits are intended for individuals and families that live in or around rural or wooded areas with limited resources available. These kits come with a survival knife, fire starter, signal mirror, wire saw, and temporary shelter.

Combo Kits combine the Urban Kit and the Extreme Kit into one all in one kit. All the tools and supplies from both kits are included.

How long are the emergency supplies intended for? What is the shelf life?

All of our kits come with enough food and water for 72 hours (following coast guard recommendations for usage of water – instructions are on the water packs). In addition, our kits come with potable aqua tabs and Nalgene water bottles, providing a means to acquire an additional 6 gallons of safe drinking water.

The Food Rations and Water Packs have a 5 Year Best By Date. We cycle our inventory every few months so your kit will have the freshest food and water packs available. The only other item with a best by date is the medicine in the first aid kit. It is recommended that the Ibuprofen, Acetaminophen, Acetaminophen, and Aspirin, and the Antihistamine are replenished every three years.

What makes Zippmo Survival Kits better?

To put it simply: Quality. Unlike most other providers of emergency survival kits our mission was to build a kit that consisted of only the highest quality components. There are cheaper survival kits available. But do you really want a cheap kit when it could be you and your families life on the line? Is it worth it to pay a little bit more for the assurance what your are getting is the best and will work as intended? We believe so and have built our kits with this in mind.

Is it safe to shop on this website?

Zippmo Survival Gear is hosted on Shopify, the largest, safest e-commerce platform in the world. This makes our website one of the safest places to purchase online. Shopify monitors security 24/7 365 days a year and constantly updates their security protection to ensure your information is safe.

What is your return policy?

If your item arrives damaged or not as described we will provide a shipping return label and refund 100% of your order as long as the return is in original shipped condition.

If you wish to return an item for personal reasons or change of mind after purchase we will refund the item minus the shipping charges as long as the item is returned is in original shipped condition within 30 days. Please contact us at support@zippmo for details on preferred shipping methods and our return address.

What are your shipping policies?

We ship most orders via UPS Ground or USPS Priority Mail, depending on location and weight. Most orders placed before 11am pacific standard time will ship the same day. Orders placed after 11am will ship no later than the following business day.

We ship from Seattle, WA. Orders to the West Coast have a 1-3 day delivery time. Orders to the Midwest have a 2-4 day delivery time. Orders to the East Coast have a 4-5 day delivery time. If you wish to expedite a shipment please contact us via the link in the top menu bar and we can quote you delivery times and rates.

Our shipping rates are based on the most economical options for size, weight, and destination. We do not inflate our shipping costs. In most cases we discount shipping costs at our own expense to offer the best rates possible nationwide. We are a small family run business who has to pay fair rates with USPS and UPS to ship our packages. By supporting our website and shipping services you are making a decision to help small businesses and promote fair pricing practices that will benefit the communities at large. We thank you for this. As does every other small business in the USA.